Scheduling Your Prometric Testing Appointment

If you applied to take the August 2026 NPLEX, you will receive a Pre-Registration email from Prometric with instructions for scheduling your testing appointment(s) approximately one week to ten (10) busiiness days after the application deadline. The email will be sent from registrations@isoqualitytesting.com. Follow the instructions provided in the email you receive from Prometric to schedule your testing appointment.

IMPORTANT!!!

NABNE is aware that some examinees have experienced scheduling difficulties during the initial scheduling period for the July/August 2026 NPLEX administration. Prometric, in partnership with NABNE, has expanded capacity in those areas where it was constrained.

NABNE and Prometric will continue reviewing any remaining scheduling concerns, and they will be handled on a case-by-case basis by Prometric at smt-operationsteam@prometric.com. Examinees can contact NABNE with any issues.

07/16/26 Update

• To provide relief to examinees during this initial transition to computer-based testing, as a one-time exception, NABNE will be processing full refunds over the next two weeks for those examinees who cancelled their registration from May 22 through July 21, 2026.
• Prometric is scheduling additional seating in the Vancouver, BC metro area starting on Thursday, July 9th. 
• Prometric is scheduling additional seating in the Portland, OR metro area starting on Wednesday, July 1st.
• Prometric is scheduling additional seating in the Phoenix, AZ metro area starting Wednesday, June 24th.

What remains the same:

• Prometric will waive or refund the $35 rescheduling fee for examinees who need to change testing appointments because of scheduling-related issues. Examinees seeking a refund of the rescheduling fee should contact Prometric directly at smt-operationsteam@prometric.com.
• To increase scheduling flexibility, examinees may be scheduled up to 1.5 hours outside the examination start times published in the NABNE Examinee Handbook.

NABNE registration status for the July/August NPLEX administration has been posted to NABNE profiles!

See Cancellation and Refunds for detailed information.

It is your responsibility to ensure that NABNE has your current mailing address and valid information regarding your legal name. Without your current mailing address, NABNE cannot be responsible for ensuring that you receive your exam results in a timely manner. If you changed your address after you took the February 2026 NPLEX, notify NABNE no later than March 20th to ensure that your results are mailed to the correct address.

If the first and last names on your current government-issued photo ID do not exactly match the first and last names you have provided in your online application or Name Change Form, you may not be admitted to take the examination(s).

If you have had a change of address since the time you submitted an application, notify NABNE using the Address Change Form. If you took the NPLEX in February 2026, notify NABNE about a recent address change, no later than March 15th, to be sure your your results are mailed to your current address.

If you have had a legal name change since you last applied to take the NPLEX, notify NABNE using the Name Change Form. When you complete this form, you will be required to upload a copy of:

• Documentation verifying your official name change (e.g., marriage license, name change order, etc.)
• One piece of current government-issued photo ID (e.g., driver’s license, government-issued ID card, passport photo page, or passport card issued under your new name)

The application period for the February 2027 NPLEX administration will be open October 1-30, 2026.

A Testing Accommodations Request Form or Comfort Measures Request Form and all required forms and documentation must be submitted to NABNE no later than October 30, 2026 to be considered for the February 2027 NPLEX administration.